i have know Eric for more than 30 years. I think the reason he is so good is that he is always keeping up on the latest technology. The days of being jsut a good mechanic are long gone. Eric is always studying and keeping up on the changes happening in the automotive industry. If i was back in Rochester, I would never let anyone else touch my car. But unfortunalely fom Florida Rochester is a little far for an oil change.
Eric seems like a truly honest guy and the rates they charge are very reasonable. I can easily say that this is probably one of the few honest shops in Rochester. I was never pressured in any way and in fact I was discouraged from making extra repairs that I had requested. Anyone who recommends I spend less money is ok in my book. The only reason I didn't give them 5 stars is that my car had a meltdown right as I drove off the lot. It was an honest mistake that probably should have been picked up with a simple drive around the block. That being said Eric went out of his way to fix the mistake free of charge and offered to give me a temp car free of charge as well. He definitely did right by me. I will definitely be going here for future work on my car.
Eric, Glen, Norman, and the other mechanics do terrific work. I feel fortunate to have found a place where I never have to worry about the honesty issue. They helped my ancient Volvo survive many crises