5

They are kind, friendly, very personable and honest. They are very helpful and offer suggestions when needed. They have the best price in town with a coupon for a full synthetic oil change!

5

These guys are awesome, very knowledgeable and professional. They have all resources possible near by related to car trouble. They help however they can in tight situations. Theyre very kind and understanding- if women are uncomfortable with garage environments, they should come here as its very different. The way they lay out the cost of each repair and photos helps to understand the prices better- garnering more trust in correct pricing. Absolutely my favorite garage ever.

5

Hi Stephen! Thank you so much for taking the time to leave us a 5-star review. We truly appreciate your support and are so glad to hear that you had a positive experience at Browncroft Garage. We take great pride in providing top-notch service to our customers and your feedback means a lot to us. Thanks again for choosing us for your automotive needs and we look forward to seeing you again soon! - The Browncroft Garage team.

- Browncroft Garage
5

I love using Browncroft Garage! They are reliable, have excellent communication, and always take the time to answer my questions. I would definitely recommend them to others!

Thank you for the kind words and the 5-star rating, Paige! We are thrilled to hear that you love using our services at Browncroft Garage. Our team takes great pride in providing reliable service, excellent communication, and always taking the time to answer any questions you may have. We truly appreciate your recommendation and hope to continue serving you for all your automotive needs. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

Excellent service and got me in quickly when I was in a bind.

Thank you so much for taking the time to leave us a 5-star review, John! We are thrilled to hear that you had an excellent experience with our services and that we were able to help you out in a timely manner. Our team at Browncroft Garage is dedicated to providing top-notch service to all of our customers. We appreciate your support and look forward to serving you again in the future. Have a great day!

- Browncroft Garage
5

They do a full inspection of your car when you first bring it in, no pressure to fix things but they will let you know if there's something dangerous you need to be aware of. Overall a great garage!

Thank you so much for the amazing review, Joe! We're thrilled to hear that you had a great experience at Browncroft Garage. Our team takes pride in providing thorough and honest inspections without pressuring our customers into unnecessary repairs. Your trust and satisfaction mean a lot to us and we look forward to continuing to provide top-notch service in the future. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

They were upfront with the work I needed done. I had received a previous quote from someone else and I felt they may have been high so I went to Browncroft and they did the work for less. The work was done professionally and timely. My old mechanic who retired recommended them to me. So glad they did. I now have a new mechanic.

Thank you so much for taking the time to leave us a 5-star review, Mary Ann! We are thrilled to hear that you had a positive experience at Browncroft Garage and that our team was able to provide you with upfront and professional service at a reasonable price. We are grateful to have earned your trust as your new mechanic and we look forward to continuing to provide top-notch service for all your vehicle needs. Thank you for choosing Browncroft Garage!

- Browncroft Garage
1

TAKE YOUR CAR ANYWHERE ELSE I've been a long time customer but we are done doing business as of today. Protocol is they send you an estimate and you select what services you are giving the okay to fix. Not today, just sent me a $600 invoice with two items I did not okay to fix (one I know I replaced myself). Specifically told the tech in a prior visit I had my own battery and they changed it anyway. Lastly, I get on site and they have no explanation for the difference in business operations. Something is going on within the business.

We understand your frustration and are concerned to hear about your recent experience. We've tried to reach you by phone twice to discuss this, as the work performed was for services you approved last month and scheduled to be completed. We are genuinely confused as to why this has become an issue and would like to clear up any misunderstanding. Please reach out to the owner, Scott, directly at [email protected] or call him at the shop as soon as possible. He would like to speak with you to resolve this matter.

- Browncroft Garage
5

Always knowledgeable, accommodating and reliable Been a customer for decades.

Thank you so much for taking the time to leave a review, John! We greatly appreciate your loyalty and trust in our services for over the years. It's wonderful to hear that our team at Browncroft Garage has consistently provided you with knowledgeable, accommodating, and reliable service. We are grateful for your support and look forward to continuing to serve you for many more decades to come. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

The guys at Browncroft have all been very flexible, thorough, and straightforward. I especially appreciate that they helped me prioritize what to fix first vs what could wait without trying to sway me one way or the other. I felt like I had all of the information to make my own decision. It’s the best experience I’ve had with a garage, and I can see why they are so highly recommended. Both my partner and I take our cars here, and we plan to keep it that way!

Hi Meghan, thank you for taking the time to leave such a wonderful review for Browncroft Garage! We are thrilled to hear that our team was able to provide you with a flexible, thorough, and straightforward service. We always strive to give our customers all the information they need to make informed decisions about their vehicles. It means a lot that you trust us with both your and your partner's cars. We appreciate your loyalty and look forward to serving you again in the future! Thank you for choosing Browncroft Garage!

- Browncroft Garage
Browncroft Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Browncroft Garage (585) 288-5060 if you have any issues in accessing any area of our website.