5

Great service! Diagnosed and fixed a repair that the dealership said had been done but wasn’t.

Hi Jeff, thank you for taking the time to leave us such a positive review! We pride ourselves on providing exceptional service and we are glad to hear that we were able to fix an issue that the dealership missed. We appreciate your trust in us and look forward to servicing your vehicle in the future. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

I started going to Browncroft when I moved to Rochester almost 3 years ago. They have been reliable and trustworthy with excellent customer service.

Hi Erika, thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you've had a positive experience with our garage and team since moving to Rochester. We pride ourselves on providing reliable, trustworthy and excellent customer service to all of our clients. Thank you for choosing Browncroft Garage and we hope to continue serving you in the future!

- Browncroft Garage
5

I had an "unscheduled appointment" due to brake failure. It was taken care of as soon as the parts came in (from Toyota) and I was back on the road. Dan did a great job (as usual) keeping me informed, and getting me in and out efficiently. A pleasure, as always!

5

Fine professional service

Hi Pat, thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our team at Browncroft Garage. Our goal is to always provide top-notch, professional service to our customers and we're glad to have met your expectations. We appreciate your support and hope to continue serving you in the future. Thanks again and have a great day!

- Browncroft Garage
5

Above and beyond friendly neighborhood garage, they’ve taken good care of my older Honda fit for years, always reasonable !

Thank you for your kind words and for choosing Browncroft Garage for your Honda Fit's maintenance needs. We are delighted to hear that you have been consistently satisfied with our services and that we have been able to provide them at a reasonable cost. Our team always strives to go above and beyond for our customers and we are grateful for your recognition. Thank you for your continued support and trust in our neighborhood garage. We look forward to serving you for many more years to come!

- Browncroft Garage
5

Browncroft Garage is my go place for my car maintenance and repairs. They are fair, and you get what you pay for. I like the transparency of what they do for you.

Thank you for your kind words, Gary! We're thrilled to hear that Browncroft Garage has become your go-to spot for car maintenance and repairs. We strive to provide fair and transparent services to all of our customers and we're glad that's what you've experienced. Thank you for choosing us and we look forward to seeing you again in the future. Drive safely!

- Browncroft Garage
5

Scott and his crew at Browncroft Garage always go above and beyond.

Hi Lisa, thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that Scott and our team at Browncroft Garage have consistently provided you with excellent service. We strive to go above and beyond for all of our customers. Thanks again for your support and we look forward to seeing you at your next visit!

- Browncroft Garage
5

As usual, Browncroft Garage is the best at Customer service and trust. You can expect them to treat you and your vehicle with respect, ensuring your vehicle is fixed properly during their care. Excellent experience.

Thank you for the glowing review, Jeffrey! We are so happy to hear that you had an excellent experience at Browncroft Garage. Providing top-notch customer service and earning our customers' trust is our top priority. We appreciate your trust in us to properly fix your vehicle and we look forward to serving you again in the future. Thanks for choosing Browncroft Garage!

- Browncroft Garage
5

Great people, great service!

Thank you for the kind words and 5-star rating, Tad! We're thrilled to hear that you had a great experience with our team at Browncroft Garage. Our goal is always to provide excellent service and it means a lot to us when our customers appreciate it. We look forward to serving you in the future. If you have any questions or concerns, please don't hesitate to contact us at (585) 288-5060. Thank you again for choosing Browncroft Garage!

- Browncroft Garage
5

The work that was completed and performed by your team of great professionals was wonderful. My BMW is running and working just fine, your team of technicians and you did a fantastic service with discovering, diagnosis, communication, explaining and handling the situation with me was excellent. Your staff and you do an amazing job with first keeping the customer informed about the problem with the vehicle. Then explaining what needs to happen and the cost analysis that goes along with the problem. Your explanation for detailing if the issues are minimal or major and the long term effects for resolving the problems at the time is a great standard that your shop has for the customer. I have no complaints about the level of detail service that is always committed to all the vehicles that I have in my family inventory. Your team and you make staying on top of all my vehicles maintenance needs make me feel very confident and comfortable with your company. Thank your team and you for all the hard work, support, dedication and understanding, please keep up the amazing work that has been done.

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