5

They are very knowledgeable of Toyotas, they are efficient, technologically advanced, clean, courteous and take the time to fully explain everything. They have saved us a lot of money once when they fought the insurance company for us. I recommend them highly.

We’re always happy to help, William! Our goal is to provide our customers with an unbeatable experience every time and we're so pleased to hear we've delivered that. We are so glad we could get you and your Toyota back out on the road in a timely manner! It is always our pleasure at Browncroft Garage! See you next time!

- Browncroft Garage
5

I'm new to Rochester, so I found the shop online and I am very satisfy with their work so far, and Mr. Mike is my go to guy there and he is so patience with me and I appreciated thank you!

5

Maintenance Advisor (Mike) was friendly and easy to talk to. Shop is close to my home. Dropping my car off easy and revealed system for after hours vehicle pick up that I found very convenient if I would ever need to use. Work I requested was completed and a text was sent advising/recommending further services. I was advised when Work was completed.

Thank you, Dennis! Our goal is to provide our customers with honest, reliable service. We really appreciate the positive feedback about our business! We are always happy to help in any way we can! It is always our pleasure at Browncroft Garage!

- Browncroft Garage
5

I'll keep it simple. Go here. They are honest and there's no pressure. They treat you like family from the first time you come in. This will be the only garage I take my car to from now on..trust me, these are the guys you want working on your car.

5

Great service & communication facilitated by texting option: Browncroft Garage followed up on their work and quickly found time to complete the job. They want satisfied customers and go the extra mile to reach that goal.

5

Thank you for the 5-stars, Sarah! We appreciate the review and look forward to seeing you again!

- Browncroft Garage
5

The garage is very helpful and get the job done efficiently. This last visit was on late Friday (they were closing up) and my tailpipe had fallen off. I had it towed to them and Monday they looked at it and told me it was able to be done that day or by the next morning. The next morning it was done. Picked it up and was fine.

5

They do excellent work at a decent price!

We appreciate the 5-stars and look forward to working with you again! Thank you for taking the time to leave us this review, David! It is always our pleasure at Browncroft Garage!

- Browncroft Garage
5

I think the two most important qualities to look for in a mechanic is honesty and quality service. I can attest that BCG has both qualities in addition to a high level of professionalism. Everyone I met there was knowledgeable and pleasant. For example, on my last service Mike took the time to answer all my questions honestly which allowed to make a well informed decision. I highly recommend them in Rochester.

Ibrahim, thank you for the great review! We're always happy to help in any way we can and are so pleased to hear about your excellent experience! We truly appreciate and thank you for your wonderful kind words about our business! Thank you for the recommendation! It is always our pleasure at Browncroft Garage! See you next time!

- Browncroft Garage
5

Thank you, Michael, for taking the time to leave us a review following your visit to Browncroft Garage! We look forward to having you back!

- Browncroft Garage
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