5

Always a pleasure with service of the highest order. Wonderful staff, and some of the best techs in the industry. Make a your vehicle ride better than it looks. Great Job Browncroft Garage!!!!

5

One of the best local places that you can go to for repairs. The technicians that work are really kind and very transparent about the repairs that need to be done and they also have a website where they’ll send you the quote of repairs and also send photos of if there’s any issues with the vehicle itself. I went for my first visit a couple days ago and just overall loved the experience a lot that I’ll be sure to come back again.

Charles, we appreciate you highlighting our transparency and use of photos and quotes. It's all about keeping you informed. Glad your first visit went smoothly and that you had a great experience with our team!

- Browncroft Garage
5

Great experience! Their updates and communication are very helpful and professional. I would recommend Browncroft Garage to anyone looking for great service and honest mechanics.

Peter, we’re really happy that the updates and communication stood out to you. It means a lot that you found our team honest and professional. Thanks for recommending Browncroft Garage!

- Browncroft Garage
5

As before; when the car has issues, we head to Browncroft! Very patient with my unease about taking trip before getting it fixed. Problem solved quickly and easily; quick turn around. Everyone is so kind and helpful. Highly recommend them to anybody!

5

Browncroft Garage has been my go to auto repair shop for over 10 years. Most recently I had a dreaded check engine light and multiple problem codes on a 2010 vehicle with over 130K miles. The lead mechanic provided me with a detailed report with recommended repairs. The staff did great work and my old vehicle is back on the road again and running well.

Eliot, we're so happy to hear from a long-time customer of ours! The team takes pride in thorough diagnostics and reliable repairs, and we truly appreciate your support! Thank you so much, and we appreciate you reaching out.

- Browncroft Garage
5

I have been going there since I moved from Texas to Rochester in 2019. They are one of the view shops that I was able to locate that felt comfortable inspecting my car. They are very familiar with the make and know how to go over the car to insure effective inspection has been performed. While waiting on my car, I have had the opportunity to observe a very positive refreshing rapport with customer that is often missing. This is how you grow your customer base. Great service,at a fair price and a little kindness goes a long way. .

Dan, we’re glad to hear that our familiarity with your car and the inspection process made you feel comfortable from day one. It’s important to us that every visit includes trustworthy service and a welcoming atmosphere. Thanks for recognizing the team’s effort to combine great care with kindness.

- Browncroft Garage
5

Daniel, we appreciate you taking the time to leave a 5-star rating for your visit. It’s great to know your experience at Browncroft Garage met your expectations.

- Browncroft Garage
5

Browncroft Garage was exactly what you want a car service repair business to be. Informative. Honest. Explained everything to me and gave me a clear break down of what I needed. Also super friendly and helpful. Turn around time was 1 day. I highly recommend them!

Rebecca, we’re thrilled to hear our clear explanations and timely turnaround met your expectations for a five-star visit! We appreciate you sharing and letting us know how everything went. Have a great day!

- Browncroft Garage
5

Always a good experience! The crew is superb.

Bonnie, we’re happy to hear every visit is a good experience! Our crew takes pride in delivering top-notch service, so your feedback means a lot.

- Browncroft Garage
5

Manuel, really appreciate you leaving this great rating! We are glad everything went smoothly for you at Browncroft Garage.

- Browncroft Garage
Browncroft Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Browncroft Garage (585) 288-5060 if you have any issues in accessing any area of our website.