5

Friendly, professional, and their online access makes booking and service in general a breeze. I am able to check what recommendations they have from my phone in the middle of the meeting, without needing to take a call - and even let them know which of the recs I want to move forward with and which I do not. Have been a customer for a few years now and have always been pleased with their service of my vehicles. Couldn't imagine a better experience and couldn't recommend more.

Thank you for taking the time to share your experience with Browncroft Garage, Greg! We are thrilled to hear that our friendly and professional service and convenient online booking and communication have made your car maintenance a breeze. We truly value your loyalty as a customer and are glad to have provided a consistently positive experience for you over the past few years. Thanks for the glowing recommendation and we look forward to continuing to exceed your expectations in the future!

- Browncroft Garage
5

I have been a satisfied customer for 5 years. Everyone at Browncroft Garage is friendly, knowledgeable, and thoroughly professional. Highly recommended!

5

Great people and great service at a fair price . Thank You Oscar

5

Always polite, on time and helpful with all my service and repairs!!!

Thank you for taking the time to leave us a 5-star review, Thomas! We are thrilled to hear that you had a positive experience at Browncroft Garage in Rochester. Our team strives to provide excellent customer service and timely repairs. Thank you for choosing us for your automotive needs, and we look forward to serving you in the future!

- Browncroft Garage
5

So grateful for the team at Browncroft! We have multiple vehicles serviced here regularly, and every time they send a thorough report and review the details so you completely understand what's happening. We never feel we are paying for unnecessary service. Honest and excellent work every single time!

1

I do not see where you are a current customer. This name does not go into our system. If you have an issue, please feel to reach out to me directly. You can email me at [email protected] or call the shop and ask for scott thank you.

- Browncroft Garage
5

As always you get a thorough diagnostic review and are provided with cost effective options. All work was done at the agreed upon price level. Problem was fixed quickly so I could make the 800 mile trip the next morning.

Thank you for the 5-star review, Frank! We are always happy to hear that our customers are satisfied with our services. Our team at Browncroft Garage takes pride in providing thorough and cost-effective options for all of our diagnostic reviews. We are glad to hear that your problem was fixed quickly and allowed you to make your trip the next morning. Thank you for choosing us for your automotive needs and we look forward to serving you again in the future!

- Browncroft Garage
5

The best service garage in Rochester. Very detailed oriented. We are very happy and will recommend them to everyone.

Thank you so much for taking the time to leave us such a positive review, Richard! We are thrilled to hear that you had a great experience with our team at Browncroft Garage. Our commitment to providing detailed and exceptional service is at the core of everything we do, and we are grateful for your recommendation to others. Thank you for choosing Browncroft Garage for your vehicle needs!

- Browncroft Garage
5

Extremely efficient, great communication and super friendly. Went well out of their way.

Thank you for taking the time to leave us your wonderful review, Erika! We are thrilled to know that your experience at Browncroft Garage was nothing short of excellent. Providing efficient and friendly service, as well as clear communication, is what we strive for with every customer. We are grateful for your support and look forward to serving you again in the future. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

Hi Edwin, thank you for taking the time to leave us a 5-star review! Our team strives to provide excellent service to all of our customers and we appreciate your review. Thank you for choosing us for your automotive needs. We look forward to serving you in the future!

- Browncroft Garage
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Browncroft Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Browncroft Garage (585) 288-5060 if you have any issues in accessing any area of our website.