5

The entire team has been extremely helpful and patient. I had an instance where they told me I had one issue occurring with my vehicle so I took it to the dealership where they would be able to repair it under warranty and was told that the issue wasn't present. After bringing it to another location of the dealership, the problem was found to be present and was fixed. Scott and the entire Browncroft team went above and beyond in attempts to help me in the situation dealing with faulty evaluations from the dealership.

Thank you so much for taking the time to leave us a review, Clint! We're so glad to hear that our team at Browncroft Garage was able to provide you with such exceptional service.

- Browncroft Garage
5

I've trusted Scott and his team across more than a few of my vehicles over the years, and his expertise, and knowledge has always been invaluable in maintaining my cars. Be it small repairs or something more involved, I recommend them without any reservation. So if you're not looking to go to a dealership or if you're manufacturer's warranty is over, you need to give Browncroft Garage a call! Excellent work!!

Thank you so much, Perrell, for your kind words and 5-star rating! We greatly appreciate your trust and loyalty in choosing Browncroft Garage for your vehicle needs. It's always a pleasure serving you and we are glad to have provided excellent service to you over the years. Your recommendation means a lot to us and we look forward to continuing to provide top-notch services to you and your cars.

- Browncroft Garage
5

Professional, efficient and honest.

5

5

This is what an excellent independent car service garage looks like! Always been up to the mark with their work with all honesty and integrity. Your car and money is safe here! I promise!

Thank you so much for your five-star review, Ankur! We are thrilled to hear that you had an excellent experience with us at Browncroft Garage in Rochester. Our team takes great pride in providing top-notch car services with honesty and integrity. We appreciate your trust in us and promise to always keep your car and money safe. Thank you for choosing us and we look forward to serving you in the future!

- Browncroft Garage
5

Outstanding service! Everyone was extremely accommodating, professional, and kind. They went above and beyond, and I couldn’t be happier with the experience.

Thank you so much for your kind words, Amy! We are thrilled to hear that you had an outstanding experience with our team at Browncroft Garage in Rochester. Our goal is to always provide exceptional service to our customers, and we are happy to hear that was reflected in your visit. Thank you for choosing us and we look forward to serving you in the future!

- Browncroft Garage
5

Thank you appreciate you saving us when my battery died and the quick turn around.

Thank you so much for taking the time to leave us a 5-star review, Linda! We are happy to have been able to help you out when your battery died and that our quick turnaround was appreciated. We strive to provide top-notch service to all of our customers and we are glad to hear that we were able to assist you. We truly appreciate your support of Browncroft Garage in Rochester and hope to see you again in the future!

- Browncroft Garage
5

Great place, friendly staff, and will recommend to others.

Matthew, thank you for the review! At Browncroft Garage, our crew of technicians work had to provide expert auto repairs and premium customer service for all of Rochester. We're glad we hit that mark with you! Thank you for the recommendation and we look forward to servicing your future automotive needs.

- Browncroft Garage
5

Browncroft is a cherished establishment to the city of Rochester. They are dedicated to your wellbeing and get personal satisfaction in doing top notch craftsmanship. They are just the best!

5

I have used Browncroft garage many times in the past both for routine maintenance and actual issues/repairs. They have been fantastic every-time! The online portal is very helpful and they provide extensive photos and details during every step of the process as well as advice on what to fix based on level of priority. All the staff/workers are incredibly friendly and knowledgeable and have no problem answering questions and working around scheduling issues. Best garage in the Rochester area!! Highly recommend!!

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