5

Quick service & very trustworthy at Browncroft Garage! Worked with Scott Posadny, owner, Dan VanHuben Service Advisor and Mike Toner Service Advisor on a general maintenance plan and repairs for my Lexus. They were very knowledgeable about potential issues before getting into it & were able to get it fixed very quickly. I would trust them with any future repairs, I would not take my car anywhere else.” – W Miller.

Warren, we are so happy to hear our shop is the only place you take your vehicle! Thank you for your business and the wonderful 5-star review. We appreciate the kind words following your visit with us at Browncroft Garage! We look forward to seeing you and your vehicle again!

- Browncroft Garage
5

Dan, and Mike are both professional and pleasant at the front desk. Always willing to do whatever it takes to make your experience wonderful.

Thank you, David! Our goal is to provide our customers with honest, reliable service! We appreciate your feedback!

- Browncroft Garage
5

They were professional and friendly. They solve my problem, and helped me to get a well informed decision about products and prices, Mike walked me thru the whole process and I am happy with the results.

5

I always feel comfortable having my 2013 Audi tt in the hands of Browncroft Garage!

5

Needed new tires and setup of appointment was easy and as usual everything was done on time and at the estimate that I received. Always dependable crew here. Thanks.

1

Very thorough but extremally expensive. Called another shop after they gave me a quote and was less than half of the cost they gave me. If you want to waste money, go here, if not I would try somewhere else.

5

Happy we could provide you with fast and friendly service, Laura! We appreciate the awesome rating!

- Browncroft Garage
5

We had some car problems while traveling through Rochester, and Browncroft garage was recommended by another shop. We were seen immediately by the owner of the shop who went out himself with the code scanner, diagnosed the problem, and made a super quick repair that fixed the problem immediately. He did not charge us a cent, gave us a thorough explanation, and even offered recommendations of what to do if we had problems in the future. We are blown away by this shop’s honesty and exceptional customer service, and recommend them highly.

Christine, thank you for the great review! We're always happy to help in any way we can and are so pleased to hear about your excellent experience. We appreciate the positive feedback! See you next time!

- Browncroft Garage
5

Knowledgeable and efficient. I wouldn’t go anywhere else for my vehicle maintenance. The detailed report is extremely thorough and provides you with adequate information to make proper decisions.

5

They take pictures of what their recommending, and do a thorough inspection of entire vehicle. They also have a system where they have different levels of address as what to repair or not. I can say I'll be back if need more car repairs

Thank you for your feedback, Frederic! Our main concern has always been the safety and satisfaction of our customers. We’re glad to hear we have delivered that. Thanks again!

- Browncroft Garage
Browncroft Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Browncroft Garage (585) 288-5060 if you have any issues in accessing any area of our website.