5

My Lexus is 16 years old started to have a lot issue latetly, like water pump, struck..etc..etc..after took it to Browncroft garage now it run like a new car again. Mike, and your collegues I am so thankfuk and greatful for all of your honestly and your great works. Thank you from a bottom of my heart to bring a pice of mind to me when you taken care of my car.

5

I wanted to take a moment to express my sincere gratitude for the outstanding job you did on my car. Thanks to your expertise and dedication, it now runs like a brand-new vehicle! Your attention to detail and commitment to quality truly stand out. Not only did you fix the issues, but you also restored my confidence in my car’s performance. It’s clear that you take great pride in your work, and it shows in the results. I appreciate your honesty, professionalism, and the care you put into every repair. Thank you for going above and beyond. I will definitely be recommending your services to friends and family!

Thank you for taking the time to leave this glowing review! We are thrilled to hear that our team at Browncroft Garage in Rochester, NY provided you with outstanding service and helped to restore your car's performance. Our dedication to quality and attention to detail is something we take great pride in, and we are always happy to go the extra mile for our customers. Thank you for choosing us, and for recommending our services to others. We look forward to continuing to provide you with top-notch service in the future!

- Browncroft Garage
5

Thank you for your 5-star review, Robyn! We appreciate your feedback. At Browncroft Garage, we strive to provide excellent service and ensure customer satisfaction. We're happy to help in any way we can!

- Browncroft Garage
5

Thorough job, great work. I will be back for all my mechanical work!

Thank you for taking the time to leave us such a kind review! We're thrilled to hear that you had a great experience at Browncroft Garage and that our team was able to provide you with thorough and high-quality work. We look forward to serving you for all your future mechanical needs and we appreciate your support. Have a wonderful day!

- Browncroft Garage
5

Everything went well and I am grateful to Scott and his collegues for all their help.

5

I've been going to Browncroft Garage since the 90's. The original owner's wife and children lived across the street from us, so I thought that was as good of an endorsement as anything. It's always tough when you don't have a trustworthy mechanic, it can be a real nightmare. So, I took a chance and ended up with a garage I felt I could always trust to do the right thing. I'm one of those people that just keeps my cars forever, so I need a good mechanic. Obviously since the 90's Browncroft has had new management, but they still kept the same attitude and work ethic that has kept me going there all these years. So, all I can say is thanks guys/gals for giving me one less hassle to deal with in life.

3

We had no heat in our vehicle. Replaced water pump, fan, thermostat, flushed, replaced radiator. Needed to know if core was blocked and could it be cleared. These guys did an excellent job of diagnostics of everything EXCEPT the issue we came in for. Their professional opinion was, "no heat in cabin-has had a lot of cooling system repairs recently.". "No heat coming from vents". (NO NEWS THERE!) "Recommend heater core flush to start with.". YEP! That was our thought. So why were we charged a diagnostic fee, to tell us, what we told you initially?

Hey I would be happy to take a look and talk about it. Can you reach out to the shop 5852885060 x 4 or my email [email protected]. Both go directly to me. Thanks, Scott Posadny Owner

- Browncroft Garage
5

Browncroft Garage is our go to shop for anything car related. They’re trustworthy, honest and genuinely kind. I’ve always felt comfortable there and find them to be very professional.

We're so grateful for your wonderful review, Bridget! It's fantastic to hear that you find us trustworthy, honest, and kind. Providing professional and comfortable service is our top priority, and we're thrilled that we've been able to do that for you. We can't wait to continue providing you with great experiences! It is always our pleasure at Browncroft Garage!

- Browncroft Garage
5

First time at this garage and I was very impressed. The attention to detail is stellar, the waiting area is nice, and they did the requested work in a timely manner. Will definitely be going back!

Thank you so much for your kind words and 5-star review, Genevieve! We are thrilled that you had a positive experience at our garage and that our attention to detail and comfortable waiting area left a great impression on you. It was a pleasure working with you and we look forward to seeing you again in the future. Your satisfaction is our top priority. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

I have two vehicles worked on at Browncroft Garage. The first time that I used them was to diagnose issues on wifes 2009 Lincoln mks that dealer was giving me the run around and not solving the problem. Thanks to Scott and the crew at browncroft garage they provided me with a honest assessment of what the problem was. They took me in right away with a appointment. There after my 2019 Silverado broke down around the 4th. Of July. It had to be towed and due to the holiday, i was told that it would probably have to the following week before they could look at. Will Scott and Dan along with other members looked and provided with step by step details on what they found wrong. They provided options and cost along with recommendations. Thank you all for professional service and looking forward to work with you again.

Thank you for taking the time to leave us such a wonderful review, Edward! We are thrilled to hear that you have had positive experiences with our team at Browncroft Garage. Our goal is to provide honest and reliable service to all of our customers, and it sounds like we have achieved that with you and your vehicles. We appreciate your loyalty and look forward to working with you again in the future. Thank you for choosing Browncroft Garage for your automotive needs!

- Browncroft Garage
Browncroft Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Browncroft Garage (585) 288-5060 if you have any issues in accessing any area of our website.