5

Thank you for taking the time to leave us a 5-star review, Adam! We strive to provide exceptional service to all of our customers at Browncroft Garage, and we are thrilled to know that we have met your expectations. We truly appreciate your support and look forward to serving you again in the future. Thanks again!

- Browncroft Garage
5

Matt at the service desk was fantastic. Communication through the app system they have is very thorough and kept me fully informed. I will use them again.

Thank you for the 5-star rating, Paul! We truly value your feedback and are delighted to hear that you had a fantastic experience with Matt at our service desk. Our app system is designed to keep our customers fully informed and we're glad it met your expectations. We look forward to serving you again in the future. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

Honest, thorough and customer focused; BCG continues to match personalized service with quality work. They continue to keep my Prius on the road and running smoothly.

Thank you for your kind words and 5-star rating, Joseph! We are thrilled to hear that our honest and customer-focused approach has kept your Prius on the road and running smoothly. Our team at Browncroft Garage is dedicated to providing personalized service and quality work to each and every customer. We appreciate your support and look forward to serving you in the future. Thank you for choosing BCG!

- Browncroft Garage
5

Amazing customer Service! Excellent staff! We brought my wifes car here after a transmission issue, Scott and his team were a pleasure to work with, extremely thorough, and connected us with a local transmission shop as well as doing a few other repairs and an alignment for us. Would highly recommend them to anyone looking for an honest mechanic in Rochester and will be taking our vehicles here from now on.

Thank you, Andrew, for taking the time to share your experience at Browncroft Garage. We're thrilled to hear that you and your wife had a positive experience with our team and that we were able to provide excellent customer service and thorough repairs for your car. We're always happy to help and provide recommendations for other local businesses. Thank you for choosing us as your go-to mechanic in Rochester, and we look forward to working with you in the future!

- Browncroft Garage
5

Amazing customer Service! We brought my wifes car here after a transmission issue, Scott and his team were a pleasure to work with, extremely thorough, and connected us with a local transmission shop as well as doing a few other repairs and an alignment for us. Would highly recommend them to anyone looking for an honest mechanic in Rochester and will be taking our vehicles here from now on.

5

Asked good questions, did a thorough inspection, recommended NOT to do a brake job at this time, found a minor leak in a rear tire and fixed it after I authorized the repair. Prompt and good interaction.

Thank you for taking the time to leave such a positive review, Jeffrey! We are thrilled to hear that you had a great experience at Browncroft Garage and that our team was able to provide you with thorough and prompt service. We truly value your feedback and appreciate your recommendation. We look forward to serving you in the future and thank you for choosing us for your automotive needs!

- Browncroft Garage
5

I had an appt at 10am, well the car I needed looked at wouldn't start. The garage can be seen from my driveway. I walked down and explained the situation and they were so kind. Zero hesitation as to if they would come get the car or not. They haven't even started on the car yet but they've already given me the confidence that they deserve and earn every star they are rated.

Thank you for taking the time to share your positive experience with us, Annika! We're so glad that we could help with your car troubles and provide excellent service. Our team at Browncroft Garage is dedicated to providing efficient and reliable service to our customers and we're glad that we could earn your trust and five-star rating. We appreciate your support and hope to continue serving you and your vehicle in the future. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

Great service! Diagnosed and fixed a repair that the dealership said had been done but wasn’t.

Hi Jeff, thank you for taking the time to leave us such a positive review! We pride ourselves on providing exceptional service and we are glad to hear that we were able to fix an issue that the dealership missed. We appreciate your trust in us and look forward to servicing your vehicle in the future. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

I started going to Browncroft when I moved to Rochester almost 3 years ago. They have been reliable and trustworthy with excellent customer service.

Hi Erika, thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you've had a positive experience with our garage and team since moving to Rochester. We pride ourselves on providing reliable, trustworthy and excellent customer service to all of our clients. Thank you for choosing Browncroft Garage and we hope to continue serving you in the future!

- Browncroft Garage
5

I had an "unscheduled appointment" due to brake failure. It was taken care of as soon as the parts came in (from Toyota) and I was back on the road. Dan did a great job (as usual) keeping me informed, and getting me in and out efficiently. A pleasure, as always!

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