Love these guys..best shop I have ever been to..ever..they do excellent work in a timely fashion..never overcharge and do there best to accommodate the customer

Fantastic repair shop. Quality service, honest and fair to customers, employees and community.

I recently had the pleasure of using BCG service after searching many other shops for my 2001 Cadillac repairs. My experience was very reassuring. Dan was upfront and honest about cost and part availability. The work was done professionally and in a very reasonable time. Today I have returned the car for more work because this is my garage from now on.

Wouldn't take my cars any place else. The BEST

absolutely amazing, caring and attentive service, definitely recommend!

I am Very Happy with the service they provide . Very honest , friendly and they know what they are doing . Thanks

I originally had my car's power steering leak inspected at another shop in Rochester. That shop quoted me over $700 for parts and labor to replace the pump and repair the leak. My car is rather old and I did not want to pay that much money for my car to get repaired, so I bought the power steering pump myself, replaced two hoses, and installed the pump with a friend. Unfortunately, the leak remained. It left me no choice but to get the leak fixed at a shop. I looked up Browncroft Garage and saw it was AAA certified, and they specialized in my car's brand. I had my car towed in the morning and they called me in the afternoon on the same day and explained what was going on with my car. I appreciated the amount of detail they told me over the phone on what needs to be replaced and why, as opposed to other shops that just tell you what needs to be done and how much it will cost. The mechanic even used one of the hoses that I did not get to install, and only ordered the parts that were needed. I had to wait a day until the ordered parts came in, but the repair was done in a timely fashion and I was quoted less than half of what the original shop quoted me. I definitely recommend this place for all of your repair needs.