Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

THOROUGH check of problems mentioned and general coverage of the whole car. They keep little issues from becoming bigger (and more expensive!) issues. Lovely people, great service!

1

5

Browncroft is always professional and accommodating to my service needs. Their diagnostic approach is not layered with pressure like other larger repair sites. They offer the customer an intuitive planning approach based on categories of issues or concerns. I find this to be both responsible and helpful in my future proactive maintenance program.

Terry, thank you for taking the time to share your positive experience at Browncroft Garage in Rochester! It makes us so happy to hear our team of professional mechanics and service staff has provided you with professional and accommodating service. Our goal is to make the auto repair process as stress-free as possible for our customers, and it's great to know that our diagnostic approach has been helpful in planning your future maintenance. We truly appreciate your 5-star rating and look forward to serving you again in the future.

- Browncroft Garage
5

Today I took our 9-year-old car in for a NYS inspection. I paid the bill of $22 and was on my way. Were lucky to have Browncroft and feel that they are always trustworthy. Always friendly and professional too.

5

This is the only garage I ever want to go to. Scott and his team are extremely knowledgeable and honest. They are always willing to patiently talk me through repairs and give an easy to understand priority list when there are several big-ticket items that need to be done. I very much appreciate this place!

5

Matt and the drew where able to get my tires and brakes done before they said it would be. Back on the road!! Thanks guys!!

Mark, thanks for the great 5-star review! At Browncroft Garage, we strive to provide first-class auto repairs with our highly qualified mechanics. Glad to hear our guys knocked it out of the park for you. Stay safe out there, and remember us for your future tire and brake needs!

- Browncroft Garage
5

Experienced and knowledgeable explained everything upfront pricing that can meet anyone's budget great service

Thanks for the great 5-star review, Charlton! We at Browncroft Garage strive to provide first in class service with our professional mechanics. Looking for a home garage isn't always easy, but we're glad you found us as the auto repair shop Rochester, NY deserves. We look forward to working with you in the future.

- Browncroft Garage
5

Only place I will take my vehicle. Patient, ethical and knowledgeable staff

Thank you so much for your 5-star review, Gil! We love to hear that you have had a positive experience with our team at Browncroft Garage. Our mechanics take pride in providing high-quality service and we are grateful to have earned your trust as the only place you will take your vehicle. Thank you for your loyalty and support, we appreciate it!

- Browncroft Garage
5

Hi Harvey, thank you the 5-star review for our Browncroft Garage in Rochester, NY. We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Providing top quality service for auto repairs is our goal. Happy driving!

- Browncroft Garage
5

I feel confident in the professionalism, workmanship, knowledge and skill of the folks at BCG. I recently took my car in for a scheduled service and asked them to look into another problem I was having. At no extra charge they detected the problem, took pictures and went the extra mile to research if there were any dealership callbacks or extended warranties. There was and I was able to get an appointment at a local dealership to have the issue fixed under an extended warrant. How amazing! So grateful for their honesty, assistance and helping me keep costs down and my car running. Thanks so much BCG!

762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
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