471 reviews
Call Us:(585) 288-5060
762 Atlantic Avenue, Rochester, NY 14609
Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

Browncroft Garage is the best! I appreciate how thorough they are and the full report I receive with detailed photos of everything they find. Along with the photos and info on suggested repairs, they provide clear estimates and a ranking regarding how much of a priority any recommended service is. Their customer service is top notch. They are always on top of all communication. They have done a lot of work on both of my cars (one of them was close to having a complete overhaul!) and they have my full confidence in both the quality of their work and their prices.

Anna, thank you for this awesome review! At Browncroft Garage, our crew works hard to provide expert auto repairs and premium customer service for all of Rochester. We're so glad we've been able to take such good care of your cars! Thank you for the recommendation and we look forward to servicing your future automotive needs.

- Browncroft Garage
5

I have to start with how GREAT the staff is at Browncroft Garage! I have trusted them with my car MANY times over the years. I have an older SUV that SUDDENLY threw an engine light and was completely out of oil after just having an oil change (elsewhere - my fault!) 2 weeks prior. I called them and they were gracious enough to get my car in and check it out for me. Come to find the zub-zero weather we recently had in Rochester cracked the main rear seal and the oil was just running right out of my car! They kept me SAFE by looking over my car for me as soon as they could. They do NOT use pressure tactics or try to sell anything that's not necessary. They are honest and they are FANTASTIC!!

Gina, thank you for your awesome review! At Browncroft Garage, our crew works hard to provide expert auto repairs and premium customer service for all of Rochester. We're so glad we've been able to take good care of you for this long! Thank you for the recommendation and we look forward to servicing your future automotive needs.

- Browncroft Garage
5

5

Thank you, Paul! At Browncroft Garage, we strive to provide incredible service to all our customers, and we're happy to hear that we met your expectations. Our team works hard to ensure that every visit is a positive and stress-free experience for our clients. Thank you for choosing us, and we look forward to next time!

- Browncroft Garage
5

I've been going to BCG for a few years now, and for two different vehicles. The team is friendly and very detailed about the services they recommend and why they recommend them. The cost are outlined/itemized, and they are happy to answer questions regarding what severity of the issues, etc... I'll be coming back for future services.

5

Very efficient process, happy with repairs.

5

Great support and communication and they were able to get me in and out in the same day. Thanks again!

Frans, thank you for the review! At Browncroft Garage, our crew of mechanics work hard to provide expert auto repairs and premium customer service to all of Rochester. We're so glad we hit that mark with you! Thank you again and we look forward to servicing your future automotive needs.

- Browncroft Garage
5

This place is great. Everyone I have interacted with has treated me very well. I recommend them to anyone I know

Jordyn, thank you for the review and recommendation! At Browncroft Garage, our team has long strived to provide best in class auto repairs and service to all of Rochester. We're glad we succeeded here! Hope to see you for all your (very in the future) automotive repair needs.

- Browncroft Garage
5

Trustworthy mechanics. My go to spot for the past 10 years +.

Greg, wow! Thank you for 10 years of support! At Browncroft Garage, we strive to provide elite auto repairs with best in class customer service, and we're really glad to hear we've done just that for you for so long. We appreciate your loyalty and look forward to continuing to work with you on your future automotive needs!

- Browncroft Garage
5

Had an exhaust problem on my Audi (Over the holidays of course) Dropped the car off unannounced on Monday and the guys fix me up quick! Thank you!

Thank you so much for taking the time to leave us a review! We're glad we could help you with your Audi's exhaust issue and get you back on the road quickly, even during the busy holiday season. We pride ourselves on providing efficient and reliable service to all of our customers. We appreciate your support and look forward to assisting you with any future auto needs. Thank you for choosing Browncroft Garage!

- Browncroft Garage
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762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
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