461 reviews
Call Us:(585) 288-5060
762 Atlantic Avenue, Rochester, NY 14609
Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

Good honest repair shop. They worked on my Acura TL manual and fixed a clutch problem. They use an email / text system that keeps you completely updated as they work. I gotta a free rental and constant updates with pictures so you can see what they see. Top notch service. I'm one of those guys that really try and do my own work on cars, but clutch transmission issues have to be handed off. Glad I have found a shop I can trust in Browncroft!

Cliff, thank you for taking the time to leave us such a great 5-star review! Our mechanics at Browncroft Garage work hard to provide best in class auto repair service and we're so glad to hear we took excellent care of your Acura TL! Thank you for also mentioning the tech we use--it's an important part of the services we offer. We hope to work with you again in the future for any other hands-off needs!

- Browncroft Garage
5

Very patient and let me bring my own oil for service. All went smooth and I’m happy to recommend!

Thank you so much for taking the time to leave us a 5-star review, Paych! We are thrilled to hear that your experience at Browncroft Garage was smooth and that our team was accommodating in letting you bring your own oil for service. Our top priority is providing excellent auto repair and customer service, and we appreciate your recommendation. We look forward to serving you again in the future!

- Browncroft Garage
5

As always, my last service experience was great. These guys take the time to figure out what's going on and make it right, on time and within reason.

5

THOROUGH check of problems mentioned and general coverage of the whole car. They keep little issues from becoming bigger (and more expensive!) issues. Lovely people, great service!

1

5

Browncroft is always professional and accommodating to my service needs. Their diagnostic approach is not layered with pressure like other larger repair sites. They offer the customer an intuitive planning approach based on categories of issues or concerns. I find this to be both responsible and helpful in my future proactive maintenance program.

Terry, thank you for taking the time to share your positive experience at Browncroft Garage in Rochester! It makes us so happy to hear our team of professional mechanics and service staff has provided you with professional and accommodating service. Our goal is to make the auto repair process as stress-free as possible for our customers, and it's great to know that our diagnostic approach has been helpful in planning your future maintenance. We truly appreciate your 5-star rating and look forward to serving you again in the future.

- Browncroft Garage
5

Today I took our 9-year-old car in for a NYS inspection. I paid the bill of $22 and was on my way. Were lucky to have Browncroft and feel that they are always trustworthy. Always friendly and professional too.

5

This is the only garage I ever want to go to. Scott and his team are extremely knowledgeable and honest. They are always willing to patiently talk me through repairs and give an easy to understand priority list when there are several big-ticket items that need to be done. I very much appreciate this place!

5

Matt and the drew where able to get my tires and brakes done before they said it would be. Back on the road!! Thanks guys!!

Mark, thanks for the great 5-star review! At Browncroft Garage, we strive to provide first-class auto repairs with our highly qualified mechanics. Glad to hear our guys knocked it out of the park for you. Stay safe out there, and remember us for your future tire and brake needs!

- Browncroft Garage
5

Experienced and knowledgeable explained everything upfront pricing that can meet anyone's budget great service

Thanks for the great 5-star review, Charlton! We at Browncroft Garage strive to provide first in class service with our professional mechanics. Looking for a home garage isn't always easy, but we're glad you found us as the auto repair shop Rochester, NY deserves. We look forward to working with you in the future.

- Browncroft Garage
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762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
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