Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

These guys deserve the ratings that they have earned. They helped me even with my atv tires. Small job, but from that to cars they’re always honest and willing to help. I’m sure countless other places would push me onto someone else; they say yes to even the little things which ultimately earns long term larger business. Can’t thank them enough. Love giving money to a local shop like this.

Thank you for your kind words, Ross! We're thrilled to hear that we could assist you with your ATV tires and that you've had a positive experience with us. We believe in providing honest and helpful service, no matter the size of the job. It is always our pleasure a Browncroft Garage! We appreciate your support and look forward to serving you again in the future!

- Browncroft Garage
5

Excellent workmanship and customer service. They have been in business 100 years, that's a long time for a car shop. Nobody like getting their car repaired, it's expensive. When you do need it , Browncroft is the place. They fix only what needs to be fixed. They also get in touch with you a few days after repairs to make sure things are going well. Great shop!

5

Unfailingly polite and accommodating with timely communication. Have ALWAYS done a wonderful job.

5

Browncroft is the BEST – they're trustworthy, straightforward, reliable, and always provide excellent service. For several years, I've been taking my car to Browncroft for annual inspections, oil changes, and other random repairs that come with driving an older, used car with lots of mileage. The mechanics are friendly and honest, always going above and beyond to ensure that my car is fixed and safe to drive. Even after moving out of town, I still drive the 10+ hours home to have them inspect/register it because I know I'm in good hands. Recently, Scott helped me get reimbursed for the replacement of a part done by my mechanic in South Carolina – a perfect example of Browncroft's incredible customer service and support.

Thank you so much for your amazing review, Kristen! We are thrilled to hear that you continue to trust and rely on us for all your car service needs, even after moving out of town. Our team at Browncroft Garage strives to provide exceptional customer service, and it's heartwarming to know that our efforts have not gone unnoticed. It has been a pleasure serving you over the years, and we look forward to continuing to keep your car safe and running smoothly. Thank you for your support and loyalty!

- Browncroft Garage
5

They are kind, communication was great, very honest and helpful. One time when I thought I had to get a new ignition The young fellow said try putting in antifreeze and it worked it started up after a few minutes! Now that is an honest mechanic that won't take advantage of a women!

5

I appreciate that they drop me off and pick me up. They look at the entire vehicle and make recommendations for us to consider in the future. Our inspection went smoothly, in no small part because they stay on top of pending issues.

5

Very thorough on the car and communication.

5

Friendly knowledgable staff. Love the communication and payment system. It makes everything easy!

Thank you for the review, Suzanne! We work hard to give all our customers a great experience and quality service. We're happy to hear we have earned your trust and we look forward to seeing you next time! It is always our pleasure at Browncroft Garage!

- Browncroft Garage
5

We started using Browncroft Garage after the Car Dealers started changing owners for the cars we owned. The service at Browncroft is as good as the best dealers used before, prices are better and access and pick up is always quick. I have already referred them to friends and family.

5

These guys are the best, especially Mike. Brought our "classic" back from the dead after 7 years of storage. Great work, excellent communication throughout the process.

Thank you, Ann, for taking the time to share your experience! We look forward to working with you again! We are always happy to help out in any way we can! It is always our pleasure at Browncroft Garage!

- Browncroft Garage
762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
Browncroft Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Browncroft Garage (585) 288-5060 if you have any issues in accessing any area of our website.