448 reviews
Call Us:(585) 288-5060
762 Atlantic Avenue, Rochester, NY 14609
Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

Above and beyond friendly neighborhood garage, they’ve taken good care of my older Honda fit for years, always reasonable !

Thank you for your kind words and for choosing Browncroft Garage for your Honda Fit's maintenance needs. We are delighted to hear that you have been consistently satisfied with our services and that we have been able to provide them at a reasonable cost. Our team always strives to go above and beyond for our customers and we are grateful for your recognition. Thank you for your continued support and trust in our neighborhood garage. We look forward to serving you for many more years to come!

- Browncroft Garage
5

Browncroft Garage is my go place for my car maintenance and repairs. They are fair, and you get what you pay for. I like the transparency of what they do for you.

Thank you for your kind words, Gary! We're thrilled to hear that Browncroft Garage has become your go-to spot for car maintenance and repairs. We strive to provide fair and transparent services to all of our customers and we're glad that's what you've experienced. Thank you for choosing us and we look forward to seeing you again in the future. Drive safely!

- Browncroft Garage
5

Scott and his crew at Browncroft Garage always go above and beyond.

Hi Lisa, thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that Scott and our team at Browncroft Garage have consistently provided you with excellent service. We strive to go above and beyond for all of our customers. Thanks again for your support and we look forward to seeing you at your next visit!

- Browncroft Garage
5

As usual, Browncroft Garage is the best at Customer service and trust. You can expect them to treat you and your vehicle with respect, ensuring your vehicle is fixed properly during their care. Excellent experience.

Thank you for the glowing review, Jeffrey! We are so happy to hear that you had an excellent experience at Browncroft Garage. Providing top-notch customer service and earning our customers' trust is our top priority. We appreciate your trust in us to properly fix your vehicle and we look forward to serving you again in the future. Thanks for choosing Browncroft Garage!

- Browncroft Garage
5

Great people, great service!

Thank you for the kind words and 5-star rating, Tad! We're thrilled to hear that you had a great experience with our team at Browncroft Garage. Our goal is always to provide excellent service and it means a lot to us when our customers appreciate it. We look forward to serving you in the future. If you have any questions or concerns, please don't hesitate to contact us at (585) 288-5060. Thank you again for choosing Browncroft Garage!

- Browncroft Garage
5

The work that was completed and performed by your team of great professionals was wonderful. My BMW is running and working just fine, your team of technicians and you did a fantastic service with discovering, diagnosis, communication, explaining and handling the situation with me was excellent. Your staff and you do an amazing job with first keeping the customer informed about the problem with the vehicle. Then explaining what needs to happen and the cost analysis that goes along with the problem. Your explanation for detailing if the issues are minimal or major and the long term effects for resolving the problems at the time is a great standard that your shop has for the customer. I have no complaints about the level of detail service that is always committed to all the vehicles that I have in my family inventory. Your team and you make staying on top of all my vehicles maintenance needs make me feel very confident and comfortable with your company. Thank your team and you for all the hard work, support, dedication and understanding, please keep up the amazing work that has been done.

5

Excellent customer service and excellent communication.

Thank you for your kind words, Kristin! At Browncroft Garage, we make it our top priority to provide the best customer service and clear communication to all of our clients. We are thrilled to hear that you had a great experience with us. We truly appreciate your 5-star review and hope to have the opportunity to serve you again in the future. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

Check engine light came on so I made an appointment and was seen 2 days later. The staff was caring and recommended the best thing for my car issue instead of trying to nickel and dime me.

Thank you for taking the time to leave us a review, Ms M! We're glad to hear that you had a positive experience at Browncroft Garage and that our staff took care of your car issue with care and honesty. We always strive to provide excellent customer service and we're happy to hear that we met your expectations. Thank you for choosing us and trusting us with your vehicle. We appreciate your support and hope to see you again in the future!

- Browncroft Garage
5

Fast And efficient. Pleasure doing but

Thank you for your positive review, Tim! We are glad to hear that you had a great experience at Browncroft Garage. Our team takes pride in providing fast and efficient services, and we are thrilled that we could make your visit a pleasure. We appreciate your support and hope to see you again for any future automotive needs. Thank you for choosing Browncroft Garage!

- Browncroft Garage
5

Best garage in Rochester, hands down. Honest, reliable, and make it easy to select which services you want done. I’ve been taking my vehicles here for almost 20 years and won’t go anywhere else.

Thank you so much for your kind words, Adam! We are thrilled to hear that you have been a loyal customer for nearly 20 years and that you continue to trust us with your vehicles. Our team at Browncroft Garage takes pride in providing honest and reliable services to our customers. We appreciate your 5-star rating and look forward to serving you for many more years to come. See you at your next visit!

- Browncroft Garage
1...891011121314...45
Leave a review
762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
Browncroft Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Browncroft Garage (585) 288-5060 if you have any issues in accessing any area of our website.