Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

I don't know anyone who enjoys spending money on their vehicle. But the service here is very good. Similar experience to that of a dealership garage - photos and markups were offered via text after initial assessment. But only after a personal call to walk me thru the findings and what to expect in the workup. Clear information and expectations. Easy scheduling and easy drop off/pick up. Extra bonus to them because I live in the neighborhood and can easily hop on the public scooter system to speed my way down Atlantic from Winton. I would consider it slightly more expensive than average, but you're paying for good service and what seems yo be very honest results.

Thank you for your thoughtful review, Brigitte! We're glad to hear that you had a positive experience with our service and appreciated the clear communication. Your feedback about our process and ease of scheduling is greatly valued. We strive to provide quality service, and we truly appreciate your support as a local customer. Looking forward to serving you again!

- Browncroft Garage
5

Every time I take a vehicle to Browncroft Garage it is a very positive experience. The way they show how much they care about their customers is amazing. From the moment you drop off, to the estimates they send electronically allowing me to review and authorize repairs, to the completion and pick up of the vehicle. These guys care about each and every vehicle and it shows!

Thank you for your wonderful feedback, James! We're thrilled to hear about your positive experiences with us. Our team takes pride in providing exceptional service and showing our commitment to our customers. We look forward to assisting you with your vehicles in the future!

- Browncroft Garage
5

Great work, super quick and professional. Very clear communication and explanations of recommended service. Flexible appointment scheduling. I'll definitely be bringing my car back here.

5

You guys are the best!

5

They always do great work and get you in and out quickly!

5

Always Professional. Great communication from everyone.

5

Scott and his crew here do an awesome job. Very professional, 10/10 customer service.

Thank you for your kind words, Max! We're thrilled to hear that you had a great experience with Scott and the team. Your support means a lot to us!

- Browncroft Garage
5

Browncroft Garage service is simple, easy and informative. They also provide updates on your vehicle throughout the whole process. Highly recommend!

5

Newly to Browncroft Garage , I’m very impresses with the work and professionalism, fare prices and great costumers service, I definitely will be back.

Thank you for your kind words, David! We're thrilled to hear that you were impressed with our work and professionalism. We look forward to serving you again in the future!

- Browncroft Garage
5

I am a longtime customer and have been very pleased over all the years. Last visit I asked if they could repair a broken hatch latch, as it seemed to be a dealer type of repair. Yet they readily accepted and made quick work, removing interior panels to access the problem. I’m glad that they are there for our vehicle needs.

Thank you for taking the time to leave such a kind review, Ed! We truly appreciate your continued support and loyalty as a longtime customer. We are more than happy to go above and beyond to help with any vehicle needs, and we're glad we could assist with the repair of your hatch latch. Thank you for choosing Browncroft Garage and we look forward to serving you in the future!

- Browncroft Garage
762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
Browncroft Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Browncroft Garage (585) 288-5060 if you have any issues in accessing any area of our website.