Scott does a great job of properly informing you of what needs repair and the best solution, even recommending other shops who may specialize in certain aspects.
Best repair shop in Roch
From the best painter in Rochester it means a lot! Thanks for the kind words.
They got the job done right the very first time
Personable and knowledgeable employees. . . quality service at a fair price. . .situated in an easily accessible location. . . if you need service on your vehicle, give them a try and you will not be disappointed. . .soon you will be sitting with other content customers in their cool waiting room drinking coffee and eating a snack . . . this is the place to go for maintenance and service---Tony Gingello
Scott and his team are excellent mechanics!
I have had my car serviced there for over 15 years. I even bought my car from the previous owner and have had it for 12 years. Fair and honest and excellent service.
I dropped my car off for NYS inspection, tire rotation, and airbag diagnostics. They called me within an hour telling me my car was done and the results and options regarding the diagnostic test. Great, affordable, knowledgeable customer service.
When my mechanic hung his hat and quit the business I looked around for an honest shop with the integrity that I came to expect from years of automotive care. Browncroft Garage met my requirements. The staff are knowledgeable about their craft and if they don't know they call someone who does or will refer you to them directly. They tell you up front exactly what the itemized cost is for parts and repairs. While not the cheapest garage I believe you get what you pay for and the value I receive from this shop is yet unmatched. The only drawback is that around holidays they can be booked solid for two weeks or more. So if you are planning a trip around the holidays I would plan a month in advance.
I have taken my car to browncroft a few times. I think their prices are a little on the higher end but certainly cheaper than a dealership. They always complete the work same day and I have no complaints about the quality. By far the fastest turn around time for the price.
perfectly good, honest and fast service. Replaced a tire and didn't try to wring me out.