Work completed in a timely manner!
Thanks for the review, Emily! We are glad that we were able to provide you with a great experience! We appreciate your business, it is always our pleasure!
We were referred to Browncroft Garage by our own mechanic when he retired a few years ago. That tells you something already when your mechanic for 25 years recommends them. Full disclosure, we only take our 3 cars to them for the more difficult and puzzling jobs, but only because we live some distance away so it's a drive to get there. But man, these guys are GOOD! I can honestly say they've never disappointed us. We've never left there after their work was done without either full satisfaction or at least the steps and schedule for getting there. I highly recommend them!
Super friendly and professional and quick. They also have a great system for updating you on the progress right to your phone for you to approve individual items.
Thank you for the review, Derek! We are glad to see that your experience with our services was excellent. See you again!
The brake pedal went to the floor on my 2018 F-150 on the way to work. I got it over to Browncroft Garage later that day. They had it diagnosed as a bad master cylinder and had all the parts ordered by the next morning. They got the truck back in service 2 days later with the brakes feeling good as new. Great communication from them letting me know all the what's, why's, & when's.
Staff is great. Always reasonable, honest, and don't try and upcharge.
Thank you, C J H! Our team was happy to work with you and we hope to see you again in the future!
Excellent communication and great service!
Truly excellent service. Had my son's car here to thouroughly check it out before he goes off to college in August. They were very complete and let me know what things were urgent, what thinkgs could be put off, and spent lots of time going over their inspection. Felt great about the experience and much more comfortable wiht my son driving off to college. Highly recommended!
Timely, professional, personable,staff!
I've been relying on Browncroft Garage for over twenty years. Hands down one of the best auto mechanics in the city. Very knowledgeable, ethical and willing to cooperate with you. Browncroft Garage are good people.