We had some car problems while traveling through Rochester, and Browncroft garage was recommended by another shop. We were seen immediately by the owner of the shop who went out himself with the code scanner, diagnosed the problem, and made a super quick repair that fixed the problem immediately. He did not charge us a cent, gave us a thorough explanation, and even offered recommendations of what to do if we had problems in the future. We are blown away by this shop’s honesty and exceptional customer service, and recommend them highly.

Knowledgeable and efficient. I wouldn’t go anywhere else for my vehicle maintenance. The detailed report is extremely thorough and provides you with adequate information to make proper decisions.

They take pictures of what their recommending, and do a thorough inspection of entire vehicle. They also have a system where they have different levels of address as what to repair or not. I can say I'll be back if need more car repairs

I had an excellent experience from beginning to end at Browncroft Garage! They were very friendly, efficient, and had excellent communication! I would highly recommend this business!

Allways great to work with Brown Croft Garage. Work is done in a timely Mannor, and at the estimated price. A pleasure doing business with. Thank you.

Omg LOVE the team that works there! They are friendly, helpful, knowledgeable and helped me right after I had been rear ended nearby. They did wonders for my car and didn’t overcharge - I would send anyone here - cannot recommend highly enough!!

Their prices are fair, their communication and follow up are excellent. I can highly recommend them.

Work completed in a timely manner!

We were referred to Browncroft Garage by our own mechanic when he retired a few years ago. That tells you something already when your mechanic for 25 years recommends them. Full disclosure, we only take our 3 cars to them for the more difficult and puzzling jobs, but only because we live some distance away so it's a drive to get there. But man, these guys are GOOD! I can honestly say they've never disappointed us. We've never left there after their work was done without either full satisfaction or at least the steps and schedule for getting there. I highly recommend them!