Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

These guys are rock stars. I’ve had the privilege to choose this shop for most of my repairs in the last few years, and they always get it right. I initially decided to check them out because they’re highly regarded in Rochester (voted #1!), and because they serviced the vehicles for a dealership I worked at and kept up with our demands excellently while providing top notch and thorough care. Not only are they providing informative and considerate customer service, and consistently reliable high quality work, they are also actively looking for the most cost effective method. The owner, Scott, is often there working but makes a point to say hello when he can. If I can help it, I try to always take my cars to Browncroft Garage where I know I’m going to get what I came for, and they’ll treat me well in the process.

5

Thank you, Robin, for taking the time to share your experience! We look forward to working with you again!

- Browncroft Garage
5

Thank you for the review, Shanna! We are glad to see that your experience with our services was excellent. See you again!

- Browncroft Garage
5

Happy we could provide you with fast and friendly service, Mike! We appreciate the awesome rating!

- Browncroft Garage
5

Thank you, Adam Baker! Our team was happy to work with you and we hope to see you again in the future!

- Browncroft Garage
5

Very professional. I would go to this auto repair shop again.

Thank you, Barbara, for taking the time to leave us a review following your visit to Browncroft Garage! We look forward to having you back!

- Browncroft Garage
5

Don't judge the shop by its outside appearance. This shop is high-tech, high-touch and focused on customer service. I have been getting my vehicles repaired here for years. Browncroft Garage is hands down the best repair shop in Rochester. The service managers are honest and their rates are reasonable - no shady stuff happening here! They actually take pics of all mechanical issues and text you their repair recommendations and then you can accept or reject any of the work - no pressure! I don't know of any other shops that do this. I recommend this shop to everyone. Check them out!

Thank you, Jason! We appreciate and thank you for taking the time to leave us this wonderful review! We take pride in customer service and appreciate you putting your trust in us for so many years. We appreciate your loyal business!

- Browncroft Garage
5

Honest people work here! Owner is on site and always ready to answer any questions or concerns.

Thank you for the review, Monika! We work hard to give all our customers a great experience and quality service. We're happy to help in any way we can and we look forward to seeing you next time!

- Browncroft Garage
5

Always helpful. Always attentive to detail. Quality work. Sadly, quality work comes with a quality price. But if you are willing to settle for oats that have been passed through the horse once before, you can get a cheaper price. I hope I don’t have to take my car anywhere else. The service advisors, Dan and Michael, are always helpful. And they never make me feel like the consummate mechanical ass, that I am when they explain the intricacies of what might be needed.

5

Excellent service

Thanks for the 5-stars, Daniel! We appreciate the review and look forward to seeing you again!

- Browncroft Garage
762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
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