Professional, quality workmanship, excellent communication. I love BCG!

I came here because I needed an alternator replacement and needed it done quick...my usual mechanic who I've used for years was just too busy and couldn't fit me in. I drive full time for Uber/Lyft, so I live or die by my ability to drive. The reason I'm not giving them 1 star is because they did perform the service in one day, which I am very grateful for! All in all, I will say that they are very good at communicating, and I like their system of texting you a link to a webpage where you can see everything that they found wrong with the car. Unfortunately, that's the last bit of positive feedback I have. They returned a massive itinerary of things wrong with my car, from the left front blinker light being out (it's not at all), the engine oil needing to be replaced (all they went off was the sticker in the car, which they always list as 3k miles...they didn't actually test the oil), and the left front control arm bushing being completely off the subframe. Due to this they advised that the wheel could come off the car while driving and cause a catastrophic accident...they nearly deemed it unsafe to drive. I ran all of this by my actual mechanic, and he proceeded to tell me that they essentially nit-picked the living daylights out of my car. I had just had my car with him a month earlier replacing my left front ABS and right rear door lock, and he told me if the car had been anywhere near as bad as Browncroft described there's no way he would've let me drive the car off...and he definitely would've told me! So I declined Browncroft's recommended services and asked them to simply replace the alternator. Here comes the worst part. They did replace the alternator, but they used a rebuilt/refurbished part that only has a 1 year/12k mile warranty! If they had used a new part it would've come with a 3 year/36k mile warranty. Based on how much I paid (over $600), I'm very disappointed I didn't even get a new part for my car. So all in all, I cannot recommend Browncroft Garage. They did help me in a tight spot, and I am very grateful to them for it. However, based on them blowing my car's condition out of proportion and giving me a used alternator I will not be coming back here ever again.

I have been going to Browncroft Garage for my car repairs for over three years. I find that their service is excellent and they examine the car thoroughly to determine if additional repairs may be required. The staff is also very courteous and is will to discuss the problem you are experiencing fully.

Browncroft garage is great! All 4 tires had a slow leak for awhile. Scott and the crew figured out that the beads on the rims were ground down and preventing a good seal. They fixed all 4 tires and i haven't had an issue since. I super appreciate you guys!

Browncroft Garage is great! I had a slow leak in all 4 tires for awhile and i was adding air every couple of weeks. Scott and the crew figured out that the beads on the rims had been having issues and were preventing a good seal. They fixed these beads and I haven't had an issue since. I would highly recommend Browncroft garage! Thanks, I super appreciate you guys!

Highly recommended! The owner and team are amazing. They are all honest and put out the best work for their customers. I’ve never been dissatisfied and I will continue to a be a long time customer!

Browncroft is always considerate and dependable. They compare prices and give you a honest price.

Update 11/3/22: Browncroft Garage remains the best mechanic garage in the area. I brought a used van in to Browncroft for a pre-purchase inspection. The service was quick and incredibly thorough, outlining a number of recommended repairs before purchasing the vehicle. Upon bringing the van back to the dealer with the list of recommended repairs (a printed, formal document from Browncroft with photos and detailed explanations), the dealer commented that he was impressed and had never seen such a complete and detailed pre-purchase inspection. The dealer agreed to the repairs and I brought the van back to Browncroft to ensure the dealer did proper work. Again, Scott and his team at Browncroft Garage provided quick and excellent service. I’m now the proud owner of a reliable, new-to-me used vehicle thanks to Browncroft! Based on previous reviews, I took a chance and brought my car to Browncroft Garage for a NYS State Inspection on my vehicle, knowing that the car needed breaks and likely needed other work as well. The guys at Browncroft were friendly, upfront, honest, fair and quick. I had my car back within a day with a new set of breaks, some other minor required work, along with my NYS inspection. I would recommend this service station to anyone!