Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

After having a problem (the garage didn't emphasize that I was REALLY LOW on oil), Scott the owner reached out to me to apologize and worked with me to address the issue. I really appreciate the follow up from Scott and think he went above and beyond to make sure that I was a happy customer. On my return visit Scott was very helpful, would recommend him!!

Thank you, John. The satisfaction of our customers is of utmost importance to us. We really appreciate your wonderful feedback!

- Browncroft Garage
5

Scott and his team have taken care of all my cars for a number of years. I'm a big fan of being able to bring my car in for a problem that they resolve, and them informing me of non-critical, preventive, or future repairs to anticipate in the future. I admire their ethical approach contrary to many mechanics who try to entrap your vehicle with other surprise and expensive repairs. You'll be pleased with the service and their ability to work with you.

5

The work is excellent, if there is a problem it is quickly taken care of. Any and all work is explained and questions are answered clearly.

5

I had my brother check everything. He is an automotive engineer, says everything was appropriate and needed. Appreciate the pictures and videos to set my mind at ease. Will use them again.

We appreciate the great feedback, Anne! We look forward to seeing you again in the future for your automotive needs.

- Browncroft Garage
5

Always a pleasure. Clear and reasonable explanations.Thank you! Glad I live right down the street, makes my life easy when I need work done on my car.

5

Browncroft has been our Auto mechanic for years and years. We have confidence in this garage and will stay with them for long term. They are very well organized. They seek the best price and stand by their work.

5

Great experience. Highly recommended.

Thank you, John, for taking the time to leave us a great review. We appreciate your feedback and look forward to seeing you in the future!

- Browncroft Garage
5

I took my car to Browncroft Garage for routine maintenance -- oil change, tire rotation, etc. They checked the car over carefully, shared pictures of each problem they found, provided prices, and respected my decisions. The car was ready for me by the end of the day, and they charged what they said they would. Patient people and friendly, conscientious service -- I have no complaints.

Jonny, it's always a pleasure having you in our shop! We truly appreciate your business and your 5-star review. I will pass along the kind message to the rest of our team. Thanks again, Jonny!

- Browncroft Garage
5

As always, the good folks at Browncroft Garage have come through for me when I needed it. Everyone is professional, friendly, and best of all honest. Recommendations are given, along with priorities, and a plan to complete everything in a timely manner. If I were to make one statement that reflects their business, it is that they truly care about their customers.

5

Thank you, Tanya. We appreciate your recommendation and look forward to helping you again anytime you need us!

- Browncroft Garage
762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
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