Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

I had an unfortunate situation with my vehicle recently..It was late afternoon, and suddenly my drivers side window would not operate, and was stuck in the down position..I took my vehicle here and was able to speak with Dan..I know he was busy, but he took the time to come out and check my window..He did what he could, and was able to get my window operating again..It's things like this that keep businesses alive, and customers returning..Thank you Dan!

Thanks for the review, Raymond! We are glad that we were able to provide you with a great experience! We appreciate your kind words and we are always here to help!

- Browncroft Garage
5

We appreciate your feedback! Thank you for the 5-star review Justin!

- Browncroft Garage
5

We appreciate your feedback! Thank you for the 5-star review Justin!

- Browncroft Garage
5

Always great service. They always explain in clear terms what needs to be done.

5

I have found over the years that this garage has competitive pricing and is fair with reliable work. I have been using this garage for over 20 years.

Thank you for your feedback, Linda! Our main concern has always been the safety and satisfaction of our customers. We’re glad to hear we have delivered that. Thanks again!

- Browncroft Garage
5

I took mu car in for NYS Inspection. They called me with several other problems. I approved and they fixed everything.

5

I live around the corner so it's the most convenient shop for me and I've been going to this garage for literally decades. New owner in the last ten years and still a great shop: great communication about what needs to be done and why, they'll work with you on prioritizing what is more urgent and what can wait, and I don't feel pressure to have things done by them that I can either wait on or do myself. Maybe not the cheapest but I've never had an issue with the work they've done and they are very thorough. The only downside is, and this is more FYI, they usually book appointments 2 weeks out so don't procrastinate on that inspection or funny sound.

5

They were nearby and took me home and picked me up when the car was done. We had lots of work done over several visits, so it cost us lots of money. It's not cheap keeping your car running these days. I specifically liked the photos/videos of work that needed to be done. They worked with me since I could do some needed work myself. The car runs nice and smooth now that the struts were replaced, and it runs cool with the air conditioning compressor replaced. They also did some emissions system repairs that were needed. I'll keep on going to Browncroft Garage as I have for several decades.

5

First time using Browncroft Garage. I took my car in for NYS inspection and once they got me up and running with their online estimates I was able to see all their recommendations and pricing. I found their pricing to be fair and reasonable and the staff to be skilled professionals who take pride in their work and care about the customer. I'll be back!

5

Drained and flushed tranny, quick, on point with recommendations for any possible upcoming issues. Though I try to do as much work myself I would definitely use these guys for any of the more difficult tasks as I am physically limited as to what I can or can't do. I've been looking for a place like this for years, they do excellent work! They have a customer for life.

762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
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