This is the best garage in The Greater Rochester Area- honest, thorough and committed to your safety. No surprises. The online system they use is efficient and allows you to accept or deny the service you choose. I would recommend them to anyone looking for quality service at reasonable prices, with exceptional customer service.

We have had a excellent experience at the browncroft garage. My service advisor Dan has always answered the phone have never had to leave a message to reach him very unusual these days. Our service technician Connor has done marvelous work on both of our BMWs. Work has been thorough explained in detail and done professionally and properly. I believe that the culture of this garage starts from the top. Scott was very interested in meeting us and happy that we were happy with the service that we received. I would not hesitate to recommend this garage to family or friends!

These guys are reliable & honest. I highly recommend them!

Great service, very easy to work with them. You can pay your bill by text. I like they can leave your keys in a dropbox outside with a code so you don't have to rush to pick up your car.

Fast service, fair prices, good customer service. Will probably be my go to shop moving forward

Always upfront on the cost, repair done in a good time .good communication to the customer

Solved an issue I was having on my F-250 Super Duty that the dealer wasn't even able to find. Truck drives better than ever now!