Mon - Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 4:00 PM
5

We stumbled across this garage because of AAA years ago and they have been our go to since! The first time I went I was with my husband, and they still talked to me directly about the car, they didn't default to 'ignore the girl, the man will know more car stuff so I'll talk to him' which is so refreshing and very appreciated. We have always have great experiences with them and they are so thoughtful and understanding. On top of treating our service with the urgency we feel, they always give us a lower cost option if possible which is amazing. So grateful we found them.

Samantha, thank you so much for the great review! We're always happy to help in any way we can and are so pleased to hear about your excellent experience. See you next time!

- Browncroft Garage
5

The workers at Browncroft always provide great service at an affordable rate. Have been going to them for years. They are honest and fair and don't try to swindle you with your car and repairs! I also appreciate the lockbox setup that allows you to get your car after hours as I work long hours. Highly recommend!

Thank you, Samantha, for the kind words and rating of our shop/business! We take pride in our talented staff and appreciate the wonderful feedback! We take pride in customer service and appreciate you putting your trust in us for so many years. We look forward to seeing you next time!

- Browncroft Garage
5

Quick, efficient, professional. Glad to have a reliable trustworthy garage for our vehicles.

Thank you for taking the time to write us a review and share about your experience, Nicole! We appreciate your positive feedback!

- Browncroft Garage
5

I had an unfortunate situation with my vehicle recently..It was late afternoon, and suddenly my drivers side window would not operate, and was stuck in the down position..I took my vehicle here and was able to speak with Dan..I know he was busy, but he took the time to come out and check my window..He did what he could, and was able to get my window operating again..It's things like this that keep businesses alive, and customers returning..Thank you Dan!

Thanks for the review, Raymond! We are glad that we were able to provide you with a great experience! We appreciate your kind words and we are always here to help!

- Browncroft Garage
5

We appreciate your feedback! Thank you for the 5-star review Justin!

- Browncroft Garage
5

We appreciate your feedback! Thank you for the 5-star review Justin!

- Browncroft Garage
5

Always great service. They always explain in clear terms what needs to be done.

5

I have found over the years that this garage has competitive pricing and is fair with reliable work. I have been using this garage for over 20 years.

Thank you for your feedback, Linda! Our main concern has always been the safety and satisfaction of our customers. We’re glad to hear we have delivered that. Thanks again!

- Browncroft Garage
5

I took mu car in for NYS Inspection. They called me with several other problems. I approved and they fixed everything.

5

I live around the corner so it's the most convenient shop for me and I've been going to this garage for literally decades. New owner in the last ten years and still a great shop: great communication about what needs to be done and why, they'll work with you on prioritizing what is more urgent and what can wait, and I don't feel pressure to have things done by them that I can either wait on or do myself. Maybe not the cheapest but I've never had an issue with the work they've done and they are very thorough. The only downside is, and this is more FYI, they usually book appointments 2 weeks out so don't procrastinate on that inspection or funny sound.

762 Atlantic Avenue Rochester, NY 14609 (585) 288-5060
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