Awesome as usual! When needing a bunch of things done in the future on my nearly 18 year old car, Browncroft can help you plan ahead and prioritize to make it a less daunting set of repairs. My wife and I have been coming here for 20 years or more and i'm so glad to have them around the corner!

Always excellent service! Communication is great, the work is top notch and never any pressure. They perform a complete inspection of the car every time and let you know anything that they might find or recommend. When you call or text to discuss a service item, you get fair and honest information. Wouldn’t trust my Volvos to anyone else!

Requested a quote online and heard back from them within an hour. Their estimates were on point, they initially estimated my repair to take about 3-4 days, but they ended up sending me a quote the same day with options for how I wanted to proceed and explanations as to what was going on, all automated with prices and sent via text. They then had my vehicle ready that same day I approved and even vacuumed my vehicle for me. Overall a great and quick experience.

Great company to deal with. They were very helpful and kept me informed during the whole process. Thanks!

I am so pleased with everything about Browncroft Garage! Starting with Mike at the front desk, he’s attentive, knowledgeable and respectful and truly made me feel like a valued customer! Dan my mechanic is pretty darn amazing, he made my car safe again, and he has a great smile too! Happy to have found my guys, thanks to my friend Sharon Vincent, who highly recommended them!

All of the folks are very professional and do a great job communicating and then completing the work professionally, always on time and at a reasonable cost. It’s a pleasure doing business with them.

Browncroft is the best! Honest and knowledgeable!

This is the best garage in The Greater Rochester Area- honest, thorough and committed to your safety. No surprises. The online system they use is efficient and allows you to accept or deny the service you choose. I would recommend them to anyone looking for quality service at reasonable prices, with exceptional customer service.

We have had a excellent experience at the browncroft garage. My service advisor Dan has always answered the phone have never had to leave a message to reach him very unusual these days. Our service technician Connor has done marvelous work on both of our BMWs. Work has been thorough explained in detail and done professionally and properly. I believe that the culture of this garage starts from the top. Scott was very interested in meeting us and happy that we were happy with the service that we received. I would not hesitate to recommend this garage to family or friends!

These guys are reliable & honest. I highly recommend them!